Rounded Buttons Broken in Outlook 365

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Chris Kastner

• August 28, 2019 00:37

As you can see in the image - Outlook (Office 365 v1907 build 11901.20218)  renders the rounded corner buttons with incorrect height to a point where they are unusable.  A regular button with no rounded corner shows just fine.

Is there a workaround for this...?

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  Matteo Mazzolari

  • August 28, 2019 10:04

  Hi Chris, thanks for reaching out! Unfortunately, Outlook email clients could alter the code and cause the rendering issue you experienced. My advice would be to remove the button and try to redesign it in a different way, according to the design of your email and see if it works this way... This is a known issue with buttons in Outlook.

   

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  Chris Kastner

  • August 28, 2019 10:42

  Actually I made a few changes, resaved it, now the rounded corners are working. Not sure what specifically fixed it in the end though but all seems okay now.

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  Matteo Mazzolari

  • September 02, 2019 10:24

  Hi Chris, thanks for your update. Sometimes, just modifying the email is enough...We are collecting cases in order to better define and fix what causes these issues.

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  Chris Kastner

  • September 03, 2019 02:22
  • Edited

  It has definitely happened again since resolving it last week.  Have not yet been able to work out a consistent way of breaking it, but it's definitely occurring regularly for me with rounded buttons.

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