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Border appears in MSO when importing to Campaign Monitor

Hi,

 

I tried to import a template to Campaign Monitor. However, the unwanted borders appear in Outlook on Windows version. While the original html works fine with Outlook for Windows, Campaign Monitor would move all CSS code would be moved inline, which is probably the cause of the issue. Unfortunately this is mandatory on Campaign Monitor. Is there anything that I can do on Beefree to avoid this issue?

 

Cheers,

 

Zhaokui

Zhaokui Fang

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I have exactly the same issue. Black borders after importing in campaign monitor. 

Berend van Leunen 0 votes
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Hi Zhaokui and Berend,

Have you tried de-selecting "Move my CSS inline" option that appears in Campaign Monitor's import wizard?

 

Although it's specified that this improves Gmail and Outlook rendering, it actually could create rendering issues.
Please let me know!

Matteo Santagata 0 votes
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Hi Matteo,

Yes this would solve the problem. However, this option is not available when importing an email template. As our journalists use the templates to create newsletter on daily basis, it would be difficult to import an email each time.

Zhaokui Fang 0 votes
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Yes, this solved the problem. Thank you very much. Never tried to deselect this option. 

Berend van Leunen 0 votes