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Doaloading the HTML file but responsive design not working on mobile

I am still testing Bee and using Bee free. I made my design  but when i download it and  send it in a mail the design  on mobile is not responsive but uses the desktop version which is totally fine . But why is the responsive design not working ? When i send a test mail through your website it is responsive .Can you assist ?

Sandro Thiele

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Hi Sandro, some email client or ESP upon sending, heavily alter the source code of our messages and cause the rendering issues you're experiencing - unfortunately, this is something outside our scope of intervention.
You can use a dedicated sending platform/software to send your messages, such as MailChimp, MailUp or SendGrid. 

 

Hope this helps,

Matteo Mazzolari 1 vote
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