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Outlook error

When I send the test email to myself and then click forward it messes with the template. Help please!

Taylor Bott

Official comment


Hi Taylor,

when a subscriber forwards an email, most of the email clients make changes to the code of the forwarded message. This can include stripping out certain HTML elements, wrapping your email in a blockquote, or inserting additional classes to your code and this is something you can't control.

If your email should be forwarded from your recipient, I suggest you keep the email design simple trying to avoid this.


Hope this helps,

Matteo Mazzolari
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