Post

2 followers Follow
0
Avatar

Bug in text widget with special characters

Hi,

I would like to report a bug in text widget.
The special characters (<, >, ≥ and ≤) are not working correctly on preview (https://ibb.co/znhGNzz), pdf (https://ibb.co/tzqzWdw) and test email.

I identified this problem yesterday and i change the special characters by code of special characters (HTML) as an alternative. Is working this way but I need an effective solution.

Can you help me?

Rafael Prado

Official comment

Avatar

Hi Rafael, thanks for reaching out! 

We are working to fix this issue as soon as possible, I can't provide you with an ETA. In the meantime, I ask you to change the special characters by the code of special characters as you are already doing.

Thanks for your patience,

 

Matteo Mazzolari
Comment actions Permalink

Please sign in to leave a comment.

10 comments

0
Avatar

I have the same problem on the links.

When exporting, the special characters are not converted to html characters!

Rafael Prado 0 votes
Comment actions Permalink
0
Avatar

Hi Rafael,

we are still working on a resolution :/

Matteo Mazzolari 0 votes
Comment actions Permalink
1
Avatar

Hi Rafael, we release a new version yesterday. You should be able to export special characters now ;)

Matteo Mazzolari 1 vote
Comment actions Permalink
0
Avatar

Hi!

After updates, the bugs were solved, but yesterday i identified other problem in the hyperlinks. The hyperlinks are converting html code (ex: &reg) in characters specials (ex: ®) and its broken.

see the attachment:

 

Can you help me?

Rafael Prado 0 votes
Comment actions Permalink
0
Avatar

Hi Rafael,

thanks for your prompt notification! This is a known issue and we will correct it in the next release the incoming week.

 

 

Matteo Mazzolari 0 votes
Comment actions Permalink
0
Avatar

Hi!

I reviewed the actualizations and the problems with hyperlinks were solved, but generated other problems.

i believe that the correct renderization is:

1) In hyperlinks renderize caracteres the same form that were insert
Ex (less than): &lt; is the same that &lt;

2) In the text renderize caracteres with html caracters
Ex (less than): when &lt; renderize this: <

 

See the attachment with problem:

View in Bee:

 

Can you help me?

 

Rafael Prado 0 votes
Comment actions Permalink
0
Avatar

Hi Rafael, we will investigate further and let you know. 

Thanks for your prompt notification!

Matteo Mazzolari 0 votes
Comment actions Permalink