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Webfonts are not visible for some users

Hi,

I mage a letter using webfonts Roboto and Roboto Slab. As far as I can see everything is ok in various mail clients, e.g. https://c2n.me/3Ydk2Td.png

But some users do not see any webfonts in received letters and some of them are using same mail client as myself (mail.ru): https://c2n.me/3Ydkhk2.png

What is the problem? Is this somehow connected to the fact that I have these fonts in my system whereas these users do not? 

Thanks a lot.

Alexander Schneider

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