Hi Meghan, our team recently added a fix for PDF download issues. Could you please check if the problem persists?
Trouble downloading PDF
Hi, I'm using chrome (on a mac), and have also tried this in Safari. Steps are as follows: Export message > download a pdf file > select page size > click [download your file] > two notification boxes appear in the lower right corner > One says "oops there as a problem" and the other says "Ready for download". I've enabled popups, and that did not solve the problem. Whats up?
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Hi Guillermo, thanks for the update! I have successfully exported my campaigns into pdfs! Thanks!!
I'm using Chrome and the PDF download is not working for me. I get the notification box in the lower right but no download.
Figured it out, Chrome was blocking a popup, turned it off, now it works.