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14 comments

  • Official comment
    Avatar
    Guillermo Padilla

    Hi to all, this issue may be a collateral bug from our recent performance upgrade:
    https://support.beefree.io/hc/en-us/articles/360004545631-Dec-2015-Scheduled-maintenance27-2015-performance-upgrades-

    Our developers will fix it as soon as possible.
    We will keep you updated through this post.

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  • Avatar
    Marcel Soleda

    Same here. Any ideas?

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  • Avatar
    Samuele Verzi

    Hi,
    Try to change the src of the BeePlugin.js on the index.html

    with:
    https://app-rsrc.getbee.io/plugin/BeePlugin.js

    instead of:
    https://eu-bee-resources.s3.amazonaws.com/plugin/BeePlugin.js

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  • Avatar
    Marcel Soleda

    Thanks Samuele but the error is on BEE free version and Razvan is likely reporting the error on that version too.

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  • Avatar
    Samuele Verzi

    Ops, my bad!
    it seems a browser cache problem.
    Please, can you retry to access the editor after cancelling the entire cache?

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  • Avatar
    Marcel Soleda

    No worries and thanks for your super quick reply. Before I do that, I'd like to know if that's going to reset my project. I've invested a good couple of hours on it. ;-)

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  • Avatar
    Marcel Soleda

    I've cleared cache but the error persists. I've tried saving the project with the developer console and noticed some POST errors. Here's the log:
    Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    Navigated to http://beefree.io/
    POST http://beefree.io/WebMethods/BeeFree.asmx/DownloadTemplate 500 (Internal Server Error)

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  • Avatar
    Marcel Soleda

    There seems to be an issue with the file angular.js:

    POST http://beefree.io/WebMethods/BeeFree.asmx/DownloadTemplate 500 (Internal Server Error)(anonymous function) @ angular.js:8380z @ angular.js:8180f @ angular.js:7921u @ angular.js:11319u @ angular.js:11319(anonymous function) @ angular.js:11405h.$eval @ angular.js:12412h.$digest @ angular.js:12224(anonymous function) @ angular.js:12450e @ angular.js:4300(anonymous function) @ angular.js:4601
    angular.js:8380 XHR finished loading: POST "http://beefree.io/WebMethods/BeeFree.asmx/DownloadTemplate".(anonymous function) @ angular.js:8380z @ angular.js:8180f @ angular.js:7921u @ angular.js:11319u @ angular.js:11319(anonymous function) @ angular.js:11405h.$eval @ angular.js:12412h.$digest @ angular.js:12224(anonymous function) @ angular.js:12450e @ angular.js:4300(anonymous function) @ angular.js:4601

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  • Avatar
    Razvan

    Hi guys! As Marcel was saying the problem is the beefree editor. I think the problem is related to the image upload manager... I have tried today to save without adding my own images and it works. As soon as I added one image from my library and try to save the error shows up.
    I have tried also on two different browsers and same error occurs.
    Thanks for your reply!

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  • Avatar
    Marcel Soleda

    Good man! That did it. I can always add the images in the code later. You saved my day. :-)

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  • Avatar
    Loris Cabrini

    Hello Marcel ,
    we fixed the problem and we will put it into production as soon as possible today .
    We will put an update message here just made .
    Best regards

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  • Avatar
    Marcel Soleda

    Loris, sounds good. Thanks for the quick action.

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  • Avatar
    Loris Cabrini

    Hi Guys,
    The fix has been published in production environment and the problem was solved .

    Best regards

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  • Avatar
    Razvan

    Works like a charm!
    Thanks a lot guys!

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