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Stacking columns are no longer centered on Android.

When we first started using the system, 2 and 3 column layouts would stack on mobile, including Android. Even if they weren't full width they would still be centered on Android (as detailed in their article about their Android solution, which was great).

Something has changed, though, because now things that are stacked and centered on other mobile devices but showing up as left-aligned when litmus tested on Android devices.

Is anyone else getting this? It's a huge issue if they are no longer responsive for  Android devices.

Jonathan Bowman

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Hi Jonathan, thanks for the feedback. Let me check with our dev team to run a few inbox rendering tests, and get back to you shortly.

Sergio M. 0 votes
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Just an update for everyone reading this thread. Jonathan - who started the thread - also opened a support ticket, so we are exchanging messaging with them in the ticket thread to better understand the use case. Once we get to the bottom of it, we will update this thread with additional information.

Massimo Arrigoni 0 votes
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Hi Adnam, could you confirm your device OS / email client combination? Which version of Android are you using? Which email client? Thanks much!

Massimo Arrigoni 0 votes
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Hi Massimo - We are using the IBM Marketing Cloud / Watson for sending our emails (we have the old code which is working fine), and I am mentioning this issue after exporting from BeePro

I checked the received emails on the Samsung Native Email Client (Version 4.0.43-9) (On an S7 Edge) with Android 7.0 

 

(Side note - when I send out with two rows that have a background colour, sometimes there is a white line in between the rows. This is seen on Outlook and phone devices)

Adnan M 0 votes
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Hi Adnan,

I just did some testing and things look OK in my tests. I'm testing with one of the "out of the box" templates in BEE Pro, so you can repeat the same test on your side. Here is the template sent to Gmail (Firefox, Desktop):

... and here is how it looks in the Android native app on Android 7 on a Samsung Galaxy S6 Active.