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Problems with Gmail and outlook

Hi,
I tried to build an html mailer using your tool and i got a really weird mailer on gmail and outlook (it looked chopped up).
we are using silverpop to distribute. do you know how I can integrate for best results?

Thanks!

YuriksWeb Tutorials

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8 comments

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Hi Yuriks, when you tested from BEE Free or BEE Pro using the built-in test tool, was the email OK? If so, something must have happened during the import process into SilverPop. Please provide some more details. Thanks much!

Massimo Arrigoni 1 vote
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Hi thanks for the quick answer!
we are currently testing your system as we would like to buy the full version.
its true, something happend when we put it through the silver pop system. in your testing email system it looked fine.
you can see here what we got:
http://screenshot.net/7z0o0bd

Let me know if you know how can we solve this.

Thanks!

YuriksWeb Tutorials 0 votes
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Hi Yuriks, thanks for the screenshot. I'll pass it to our technicians to see if they have any ideas.

Massimo Arrigoni 0 votes
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Was there an update on this? I'm a new user, and the email looks great everywhere EXCEPT the gmail app, looks chopped up, random sections go a little too far past the rest.

Neil Bacon 0 votes
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Hi Neil, can you provide a screenshot or any additional info? Is it on the Gmail App for iPhone or Android?

Sergio M. 0 votes
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For sure.

So there are a few areas that I'm having problems. All the screenshots are from the same email.

This was the worst area, it was around a 1/3 2/3 structure, with an image in the 1/3.
https://monosnap.com/file/8jBoBSlFuOTnb4NMC7tpvlRsSpxYYO#

Removing the 1/3 2/3 fixed it mostly. Now I'm not sure if the images below it are pushing it out of bounds.
https://monosnap.com/file/ERaHPbabSTY3rZPb1lFeV04yEZrEid#https://monosnap.com/file/0HRF3QuJO7YAYWaQihAXsXp1yLEgyR#

I've tried sending out of both Maropost and Infusionsoft with the same result.

Neil Bacon 0 votes
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Hi Neil, can you open a ticket by writing an email at support at beefree.io?

Can you attach the HTML email (better if attach the complete zip folder)?

Guillermo Padilla 0 votes