Not receiving test email

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3 comments

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    Willow Elliott

    Hi Taniya, thanks for reaching out. Sorry to hear about this issue you're experiencing! Could you please open a ticket with us about this issue, so we can look into the individual recipients that are experiencing this problem with the send test function? Thanks in advance! 

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    Taniya Idris

    Hi Willow, what's the procedure to open a ticket? In our organization, each one of us are facing the same issue of not receiving "test mail" in our organizational mail (MS outlook). Thanks.

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    Willow Elliott

    Hi Taniya, you can open a ticket using the help widget inside your BEE Pro account, as demonstrated in the video from our Quick Start Guide: https://support.beefree.io/hc/en-us/articles/360013514300-Quick-Start-Guide#h_0c9ecd43-3558-4157-ae30-f9016356571f

     

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