Failing spam checks due to tiny fony

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3 comments

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    Willow Elliott

    Hi John! Thanks for reaching out. It looks like you submitted a ticket about this issue as well. We sent a response via email earlier today. 

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    John Graham

    Hi

    I haven't had an email through; I dont know if my work network blocks or what - could you resend to me please :)

    cheers

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    Willow Elliott

    Sorry to hear that, John! I just sent the email again.

    In case you're still having trouble finding it, you can also access your tickets from here in the help center. You'll find there's a dropdown menu in the upper right-hand corner next to your name. if you expand this menu, the "My activities" option will bring you to your open tickets. You should also be able to respond to my message from there.

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