Are you getting CloudFront Spam/Virus problems?



  • Avatar

    Hi Don, thanks for your request. We received your ticket as well. We are checking with our Dev Team to give you an answer as soon as possible.

    Comment actions Permalink
  • Avatar

    Hello Don!


    Thanks for contacting BEE Support! My name is Matt, and I'd be happy to help you with this.

    We really appreciate your suggestions and are aware that, although rare, sometimes IPs from Cloudfront can be blacklisted temporarily. 

    Cloudfront itself is a neutral network, which means that sometimes abuse happens.  Unfortunately, this isn't something unique to Cloudfront or CDNs in general. It happens everywhere, and both we and Amazon take it very seriously.

    Any content in Cloudfront is public and regional, and in most cases--when an issue does arise with abuse--Amazon resolves the issue quickly and changes the IP address to avoid blacklisting. The same content will appear under different IPs depending on location.

    We use Cloudfront because it is an in depth network with many regional endpoints, and many other companies leverage it for this same reason. Since abuse is not unique to Cloudfront, we do believe the benefits of low latency and endpoints close to our customers outweigh any concerns we've observed with blacklisting.

    I hope this helps clarify some things. If your customer is currently seeing the social media icons blocked, the issue will likely resolve soon as the IP address will change. We definitely appreciate your feedback and are working on ways to improve our image hosting for this scenario.

    Please let me know if you have any further questions!


    Matt S.

    BEE Support

    Comment actions Permalink

Please sign in to leave a comment.