Moving images/files across workspaces

Kyle Snay

• March 18, 2024 16:01

We're in the process of restructuring our workspaces with the new licensing plan. We need to move project folders to different workspaces however we're finding that the images/files from those folders don't transfer. Is there a way to keep these files or move them separately?

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  Roisin Grieco

  • March 19, 2024 09:57

  Hello Kyle,

  the files cannot be moved in a different workspace as the designs but once the plan changes are applied, the images will keep working in the designs you moved as expected.

  You will not be able to see the images in the File Manager of the new workspace, but you will be able to change the images if needed.

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  Kyle Snay

  • March 19, 2024 12:10

  Thanks Roisin, it would be great if images/files weren't lost when moving a project folder to a different workspace. I'm also finding this is the case with Saved Rows even if the user still has access to the workspace from which the project folder was moved. 

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  Roisin Grieco

  • March 20, 2024 16:09

  Hello Kyle,

  As we noticed you have opened a conversation with us on the plan changes, our representative will contact you directly soon to talk more on the matter.

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