Button's v:roundrect problem


1 comment

  • Marianne Madsen
    Marianne Madsen

    Hi Gary, 

    Thanks for sharing your question with the BEE community!

    As you have seen, Outlook code is wrapped inside "conditional comment" statements. Those are formally normal HTML comments, but they get read and interpreted only by Outlook desktop clients - and that's the only option we have to grant correct rendering and behavior on those clients. 

    Most likely, Amazon SES treats those as "normal" HTML comments and skips link processing. One way to solve this could be to add a post-processing routine standing between BEE and SES handling Outlook-only links so that SES will do the rest. 

    Otherwise, we suggest getting in touch with Amazon customer support, asking them to update links inside conditional comments too.

    There is no way to disable this code when using BEE Pro, as it is used to ensure rendering in Outlook. 

    Please note that with the current behavior, you will lose link tracking only on Outlook desktop for Windows, because these are the only email clients that read those links inside the conditional comments. 

    I hope this helps. Please feel free to let us know if you have any further questions or comments!


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