How can I unlock my Beefree account?
BEE Pro becomes Beefree
We're still the same design suite you know and love, just with a new name. Our team is working hard to update our documentation, but you might still see some information or screenshots that are out of date.
This article applies to all plans.
Have you ever received the following error message when trying to log into Beefree?
This error relates to a security measure that we use in Beefree. It populates after several consecutive failed log-in attempts.
If you receive this error, the following happens:
- Your account is locked.
- An automated email is sent to the user's email address.
The email includes a button that allows you to reset your password and unlock your Beefree account. The reset link included in this email is the only way to unlock your account. We cannot manually unlock the account for you.
Otherwise, the lock lasts for one hour. You can always try logging in again after the hour passes.
If you have any questions, feel free to contact us.