Mobile design mode

Comments

5 comments

  • bridget zoller
    bridget zoller

    I am editing in mobile mode and everything looks good when I send a test email. But whenn I send it my gmail drafts, the content I hid for mobile does not work

    1
  • Marianne Madsen
    Marianne Madsen

    Hi Bridget, 

    I'm sorry to hear you're having issues with the "hide on mobile" option. I'm creating a support ticket on your behalf to investigate this further. Please keep an eye out for an email from our team! 

    0
  • Denys Bondarenko
    Denys Bondarenko

    I am having the same issue as Bridget, can someone help me with that too?

    0
  • Roisin  Grieco
    Roisin Grieco

    Hello Denys!

    Can you please confirm that you're creating a design with Beefree (where you're using the hide on mobile feature to hide certain elements), and you're exporting the email to Gmail using our connector - and then when sending the email from Gmail and receiving it on a mobile, you're still seeing the desktop version of the design and not the version intended for mobile (with hidden design elements). Is that correctly understood?

    0
  • Pete Borokhov
    Pete Borokhov

    How do I completely remove designing with Mobile Because Its irrelevant to an email Im designing. Thank you.

    0

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