Font links are counted as clicks in Pardot!

Comments

6 comments

  • Mayla Barbuzano
    Mayla Barbuzano

    If I have more than one font, should I add <style type>, then close it </style> to each font, or should I add just one <style type...> and </style> to the whole set?

    0
  • Orlando
    Orlando

    Hi Mayla, 

    If you have multiple fonts, you can go within the same <style> tag. 

    Thanks!

    0
  • Julia McDonald
    Julia McDonald

    Should I do the same with the <link href="https://use.typekit.net/pkx5djy.css" rel="stylesheet" type="text/css">, or only the fonts?

    0
  • Julia McDonald
    Julia McDonald

    Do you know why the fonts pull through on a desktop but not mobile (both in Outlook)? This is the same email on different devices. Sent with Pardot. Screenshots of both below.

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  • Orlando
    Orlando

    Hi Julia, 

    Yes, to answer your first question, follow the above instructions. Here is some additional documentation using custom fonts. 

    As for the font not rendering in the mentioned email client, you are using a web font; there are various email clients that do not support web fonts. 

     

    0
  • Pegasus Marketing
    Pegasus Marketing

    The font links are staying in the HTML even after the offending fonts are removed from the email in BEE!

    This is grossly throwing off the click counts of our emails (with 5-6 different font links in the email) and I have to manually remove them every time I copy the HTML into Pardot. This extra step is getting tiresome.

    The only remedy I have discovered is to completely recreate the email without the fonts.

    What's the recommended course of action here? Can BEE insert a line of code that removes the unused fonts' links before exporting the code?

    0

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