Using the File Manager

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33 comments

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    Nitish Singh

    Hi,
    Default behaviour of file manager is to sort based on type, can i configure it to sort based on date in descending order, i.e. last modified should come on top.

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    Guillermo Padilla

    Hi Nitish, thanks for the feedback. We will change this default behavior as the most requested is to sort by date as you described.

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    Nitish Singh

    There is one more issue with the file browser. In windows the file name supports the use of '&' , '%' and '+', but in bee editor it throws an error while uploading any file with these characters in file name.

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    Guillermo Padilla

    Hi Nitish, it depends on the system that store the images. If you try it on beefree.io, the file will upload correctly, while in pro.beefree.io the images with this characters will be rejected by the API that manages the storage.

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    Meg Houston

    What is the overall capacity for files per user?

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    Sergio M.

    Hi Meg, if you're using our file system storage from the BEE Plugin Startup plan the maximum storage is 100 GB for all users. There is no per user limit. Otherwise, if you've connected your file storage system, it's up to you how to manage it. Hope this helps!

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    David Kunttu

    How can I move files into newly created folders?

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    Guillermo Padilla

    Hi David, you need to upload them again. Mind that changing the position of an image may break the path applied on your messages.

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    David Kunttu

    Hey Guille, thanks for the quick reply. The ability to move files into folders instead of re-uploading would be nice to have!

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    Guillermo Padilla

    Hi David, thanks for the feedback. The ability to organize uploaded files is in our list of improvements for the file manager :)

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    François Lammens

    hi, i have an issue with upload in the file manager. It's always "oops something went wrong" and i can't access to my library. How can i do ?

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    Sergio M.

    Hi Francois, can you clarify if it's in BeeFree, BEE Pro, or BEE Plugin? Are you having issues uploading a file and/or opening a folder? Please note that some folders are "read-only" and aren't editable.

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    François Lammens

    Hi Sergio, this is the BeeFree version. I can't access the myfiles folder. There are about 15 or 20 images in this folder but since yesterday, it's always the same error while opening this folder

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    François Lammens

    Any answer to my issue ? I got to suscribe for the free trial version of BeeFree Pro to skip this issue. But if i want to go back to the free version, i will be stuck.

    Thanx

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    Guillermo Padilla

    Hi François, the free version is anonymous (no registration or login process) so we're unable to troubleshoot individual issues.
    If you clear your browser's cache, the problem will probably be solved, but you will start as a new user with an empty images storage.

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    Sloan Ginn

    -

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    Frédéric Blanc

    Hello, is it possible to disable the file manager for some specific user or by configuration in the call of the BeeFree ? Thanks

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    Chowdam Sravan Kumar

    I am unable to see the image in my email.I uploaded the image in the editor_image folder.How to fix this issue

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    Karsten Olsen

    Hi there, are there any updates on the ability to move images into folders instead of re-uploading them?

    Also, what is the behaviour/policy if an image, which is being used in a template, is deleted (from the file browser - not in the template itself)? The template's path to the image in the file manager surely breaks, but it seems that the image is still being rendered when sending emails. Do you keep copies of such deleted images and wipe them later? Or how is this case being handled?

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    Matteo Mazzolari

    Hi Karsten, unfortunately at the moment you should re-update them.

    With regards to your second question, if you remove an image from the file browser and you send out the email, the image won't be shown. Images are hosted on aws, if you delete them, you can't restore them.

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    Zikai

    It'd be much more convenient if we can access the file manager in the drop down menu like many other email builders.

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    Charlie Peters

    Do you all have plans to allow access to the file manager outside of the editor?

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    Emre Parkan

    Can we rename the folders?

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    Matteo Mazzolari

    Hi Charlie & Emre, with regards to your questions:
    1) It's not possible to access the file manager outside the editor.
    2) Our file manager doesn't allow you to change the name of a folder.

    I'll log your feedback to our product team. Thanks for posting your comments.

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    Pawel Mazur

    One question about Search Files functionality. I see that currently "... search is performed only in the current folder, and not in your entire repository." Do you plan to upgrade this and allow user to search for a file located in a nested folder?

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    Melania

    Hi Pawel, thanks for your comment. With regard to your concern, unfortunately it's not possible to perform a global search within our file manager. We pushed your feedback to our Product Team. Looking forward to improving the file manager.

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    Amit Singh

    Hi Guillermo, for me delete and checkbox icon is disable.Please explain how to enable delete icon and checkbox for upload images.

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    Melania

    Hi Amit, thanks for your comment. Can you please share with us a screenshot of your BEE Pro account? Please send it to support@beefree.io, thanks.

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    Haylie Wilson-Sessions

    When a folder is created, I cannot figure out how to then move my files into the folder

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