Adding video to your email

Comments

5 comments

  • Bevis Tang
    Bevis Tang

    As both Youtube and Vimeo are blocked in China. It's great if Chinese video platform such as QQ and Youku can be added to the support list.

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  • R Davies
    R Davies

    Bee has added horrible black padding top and bottom of my video and I can't figure out how to get rid of it.
    Thank you.

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  • Guillermo Padilla
    Guillermo Padilla

    Hi R., the black padding is applied by YouTube.
    Our video block automatically tries to get the max quality image, which has no black padding. In some cases, it may happen that this format doesn't exist, so our system fallbacks to the standard format, which is safe because it is always provided, but in most cases, the black padding appears in the image.

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  • R Davies
    R Davies

    Thank you Guillermo.
    I got round it by using an image instead and linking the YouTube video to the image.
    YouTube doesn't add the padding in their web page, it only showed in the email on Bee.

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  • Guillermo Padilla
    Guillermo Padilla

    Hi R., thanks for sharing the workaround that you used.
    Unfortunately, the thumbnails are not generated by us but provided by YouTube.
    You can use an online service like https://youthumb.net to check it, we use the MAXRES value if available, if not, we use the STANDARD value.
    If your video returns a correct MAXRES value in this service, please, let us know.

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