Collaboration: a teamwork tool to share, comment and approve emails and pages

Comments

6 comments

  • Suzanne Morris
    Suzanne Morris

    Who has to resolve the comment? Is it only the person that creates the comment originally? Or is it a user level permission?

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  • Matteo Mazzolari
    Matteo Mazzolari

    Hi Suzanne and thanks for posting your question! If anyone is involved in the email workflow, he would be notified. You can also tag people within your organization or a share your comment with a customer and he can comment on the collaboration tool, even if he doesn't have an account.

    With regards to your question, the first person who posted the comment can check the "RESOLVE THREAD" box.

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  • Suzanne Morris
    Suzanne Morris

    Is there an admin level function where 1 person can close all threads?

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  • Matteo Mazzolari
    Matteo Mazzolari

    Unfortunately not, but we will collect your feedback and push it to our product team!

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  • Suzanne Morris
    Suzanne Morris

    Yes, please. Same with Archiving. The owner or an admin should be able to change status, close any thread and archive any collaboration - whether they started it or not - to manage the board effectively.

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  • Matteo Mazzolari
    Matteo Mazzolari

    Ok Suzanne, thanks for your feedback :))

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