How do I update my BEE Pro subscription?

If you need to update the name of the BEE Pro organization, upgrade your plan, or update billing information for your BEE Pro subscription, follow the steps below. If you are instead looking to update your BEE Plugin subscription, please see this article.

To update your BEE Pro subscription:

  1. Log in at
  2. In the top-right corner, open the account menu by clicking on the down arrow next to your name
  3. Click on My subscription
  4. The My Subscription screen will be displayed.


  5. Click on the pencil next to the company name at the top to change it.
  6. Click on Change plan on the right side to upgrade to a new plan.
  7. Look at the lower part of the screen for details on what you are currently paying for, and click on Update billing information to update your billing address and credit card on file. 
    Please note this section is available only for active subscriptions. If you are in a free trial, you can't see it.


  8. The system will first prompt you to update your billing address...


  9. ... and then the credit card on file.



If you should need to downgrade your account please contact us via the Need help? button on the lower right part of your screen in your account.


Have more questions? Submit a request


  • Avatar
    Ariane Ferreira

    Hi! My company does not allow monthly fees. Is there a way you can send me an annual amount invoice?

  • Avatar
    Sergio M.

    Hi Ariane, unfortunately we only offer a monthly subscription to BEE Pro at the moment, but we're indeed looking at offering a yearly plan in the future. I'll keep you (and the community) posted once this becomes available.

  • Avatar
    Lisa Egberts

    Hi, yesterday I wanted to upgrade my account and I filled in all required fields. Unfortunately, nothing happened and I never got a confirmation or anything.

    Before I do everything again, could you maybe check if everything went well?

  • Avatar
    Massimo Arrigoni

    Hi Lisa, we're not sure what might have happened. Thanks for updating your account. We reviewed your subscription and reactivated it for you. You can now log in at

  • Avatar
    Israel Lot

    I'm having trouble updating my payment details due to a bug on the zip code since it's not a us zip code.

  • Avatar
    Massimo Arrigoni

    Hi Israel, we're sorry for the inconvenience. In some cases there are indeed issues with our payment gateways (Chase Paymentech). We'll look up your subscription and get it resolved. If needed, we'll contact you through our support ticket system.