How do I update/upgrade my BEE Pro subscription?

Comments

6 comments

  • Ariane Ferreira
    Ariane Ferreira

    Hi! My company does not allow monthly fees. Is there a way you can send me an annual amount invoice?

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  • Sergio M.
    Sergio M.

    Hi Ariane, unfortunately we only offer a monthly subscription to BEE Pro at the moment, but we're indeed looking at offering a yearly plan in the future. I'll keep you (and the community) posted once this becomes available.

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  • Lisa Egberts
    Lisa Egberts

    Hi, yesterday I wanted to upgrade my account and I filled in all required fields. Unfortunately, nothing happened and I never got a confirmation or anything.

    Before I do everything again, could you maybe check if everything went well?

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  • Massimo Arrigoni
    Massimo Arrigoni

    Hi Israel, we're sorry for the inconvenience. In some cases there are indeed issues with our payment gateways (Chase Paymentech). We'll look up your subscription and get it resolved. If needed, we'll contact you through our support ticket system.

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  • Massimo Arrigoni
    Massimo Arrigoni

    Hi Lisa, we're not sure what might have happened. Thanks for updating your account. We reviewed your subscription and reactivated it for you. You can now log in at https://pro.beefree.io/login/

    0
  • Israel Lot
    Israel Lot

    I'm having trouble updating my payment details due to a bug on the zip code since it's not a us zip code.

    0

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