How to Downgrade
If you wish to downgrade to Professional or Starter, then you will most likely need to consolidate your assets. This means you will need to change how your designs are organized.
Consolidation may look different depending on the plan types that you've chosen. As a result, we've compiled some frequently asked questions that we see on this topic.
If you have any questions about this, we strongly suggest contacting the Beefree Customer Experience team by clicking the link at the bottom of this article.
What do I need to do to consolidate my assets?
The downgrade feature will perform consolidation for you. However, you can always consolidate according to your preferences before requesting the downgrade.
Consolidation options are only triggered if the system sees something outside of policy. Keep in mind that even empty workspaces or folders will trigger consolidation!
Changing to Professional?
You're going to lose access to having two workspaces. You can use the copy folder feature to move the assets you want to keep to a single workspace. You'll need to consolidate your workspaces to one before downgrading.
Changing to Starter?
The Starter plan just allows you to maintain 10 designs in a single folder. To manage which designs you want to keep, delete any that you no longer need.
How will the downgrade impact my additional users?
This depends on the type of downgrade you are performing.
If you are downgrading to the Professional plan, you can keep all your users. However, only two users are included in the cost of a Professional plan.
If you are downgrading to the Starter, you will keep your users, but they will all be given the Admin role.
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